Shipping policy
Shipping Policy – Remira MAISON
We process and ship orders from our location in Oak Forest, Illinois, United States.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
United States (Domestic Shipping):
- Free Shipping (3–7 Business Days) on all orders
- Express Shipping (1–3 Business Days) is available for an additional fee
Delivery times are estimates and may vary depending on your location and the carrier.
International Shipping
We offer international shipping to selected countries. Shipping rates and delivery times are calculated at checkout based on your location and selected carrier.
Please note:
- International orders may be subject to customs fees, import duties, or taxes.
- These charges are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment.
Shipping Delays
While we strive to deliver your order on time, delays may occur due to carrier issues, weather conditions, or other unforeseen circumstances. Remira MAISON is not responsible for delays caused by shipping carriers.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Remira MAISON is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order or shipping, please contact us at:
support@remiramaison.com